How Do I Update My Phone Number?

You can update your phone number on the Tapcheck mobile app or on a browser if you have access to your old phone number on file with Tapcheck. If you do not, you must contact Tapcheck Customer Support to update your number. 

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Steps to Update Your Phone Number in the App

1. Go to the Settings icon on the bottom, right of your app.
2. Select the Edit icon to the right of your name
   
3. Select Phone Number, add your updated phone number and select Update.
4. Click Send Verification Code.
   • You will receive it via text message on your old phone number. Make sure to text START to 818-918-2488 to opt into message to ensure you receive the verification code.
5. Enter the verification code and ta-da, your phone number is updated! 🎉
   • If you are not able to to receive a verification code on your old phone number please chat into us through the bottom, right of your screen. We'll need your name, email and requested new phone number to help get you started. 

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How to Update Your Phone Number in a Browser

1.  
   1. Go to the "Settings" icon on the bottom, right of your app.
   2. Login to your Tapcheck account here
   3. Select your name on the top, right then select “My Profile
      
   4. Scroll down to the “Cell Phone Number” section and update your cell phone number:
      
   5. Scroll to the bottom and select “Update Profile”.
   6. Send and enter the verification code when prompted. Ta-da! Your cell phone is updated. *Pro tip: Text START to 818-918-2488 to make sure Tapcheck can send you messages and verification codes to your new number.
      • If you are not able to to receive a verification code on your old phone number please chat into us through the bottom, right of your screen. We'll need your name, email and requested new phone number to help get you started.